Look beneath the behavior

The same behavior can serve very different needs. What changes when we listen for motivation?

What is this behavior doing for the person?

A client may avoid a difficult conversation because they fear conflict, anticipate rejection, feel overwhelmed, or need time to understand their own response. The behavior alone does not tell us which explanation fits.

From assumption to curiosity

An Enneagram lens can suggest questions, but it cannot answer them for the client. We listen, explore, and revise our understanding as more of the person’s experience comes into view.

Bring it into the room

Try asking: “What feels at risk if you do this differently?” Let the client’s answer guide the next conversation. Understanding motivation gives us a more personal starting point for change.